Consignment Guidelines

Swanky SecondsWELCOME TO SWANKY SECONDS where we are always accepting fashion and home items from both new and existing consignors. We only accept items that we know we can resell; this knowledge comes from years of experience, carefully observing the preferences of our local customers.

The best way to know what types of fashion and/or home decor items we are seeking is by spending time in the store or browsing our website to view past and current inventory.  Although we would like to accept all gently-used, designer fashion and home decor items, our space is limited and our clientele is unique; therefore, please do not be offended if we turn down some of your fabulous items that are in great condition.

CONSIGNMENT GUIDELINES

Clothing, Shoes and Accessories

We prefer designer and boutique labels and accept all brands from Nordstrom, Neiman Marcus, Saks Fifth Avenue, Bloomingdale’s, and Anthropologie.

We ACCEPT the following Items:

Tank tops, short sleeve shirts, long sleeve shirts, hoodies, sweaters, cardigans, vests, ponchos, jackets, coats, furs, skinny and straight leg jeans, leggings, tights, unused socks/stockings, skirts, dresses, formal wear, athletic wear, Wisconsin/Milwaukee team sports wear, resort/beach wear (including unused bathing suits), perfume/cologne, shoes, boots, scarves, gloves, hats, jewelry, belts (high end only), purses, cross-body purses, wallets, evening purses, make up bags, totes, briefcases, travel bags, luggage, sunglasses, designer dog apparel and carriers, umbrellas, and high-end men’s accessories such as a Burberry scarf or Louis Vuitton tie (especially before the winter holidays).

We SELECTIVELY ACCEPT the following Items and Styles:

Suits, pants, turtlenecks, blazers, one shoulder dresses, strapless dresses, sheer tops, button down tops, short cotton cardigans, corduroy and suede jackets/pants, capris, shorts, jean skirts, plain t-shirts, unused intimates and robes, clothing out of season.

We DO NOT ACCEPT the following Items and Styles:

Wedding dresses, dresses from bridal stores (including JCrew bridesmaids dresses), men’s clothing, kid’s clothing, underwear, used socks, clothing with shoulder pads, one shoulder tops, open (“cold”) shoulder tops/dresses, wrap tops, tops that have a tie at the bottom (in front or on the side), belled sleeved tops/dress, sweaters with tight waistbands, short waisted tank tops, polo shirts, suit separates, vintage clothing, camis, sweater sets, corduroy skirts,  jeans with wide/bell/flare/bootcut bottoms, mock turtlenecks, ruffle neckline tops and dresses, non-designer purses or purses with resale value of less than $59, monogrammed Coach purses/wallets (those with the letter “C”), velvet jackets (except black),  shoes with foot pads or remnants of pads, velour track suits,  plain Jcrew/Ann Taylor/Loft/BR capris and pants, earrings without backs, watches without batteries or with resale values less then $59, sheer scarves, square scarves, rubber flip flops, and clothing that is wrinkled, shrunk, stained, pilled, missing hardware, and/or missing a label.

FOR A COMPLETE LIST OF DESIGNER BRANDS ACCEPTED AND NOT ACCEPTED, PLEASE CLICK THE “ACCEPTED BRANDS” TAB or the “UNACCEPTED BRANDS” TAB ON THE HOME PAGE

Home Furnishing and Decor

We prefer small furniture and most home decor items that are modern, mid-century, or fashion related.

We ACCEPT the following Home Furnishing and Decor:

Vanities,  accent tables, accent chairs, futons, chaise lounges, sofa tables, plant stands, jewelry chests, larger wine racks, small bars, stools, bedroom chests, benches, bookshelves, screens, and re purposed vintage luggage. Art, mirrors, lamps, wall decor, larger planters and garden decor (in the spring/summer), designer throw blankets and throw pillows, throw rugs, unused journals, and books (Paris, fashion, or french bulldog topics only) and bar ware.

We DO NOT ACCEPT the following Home Furnishing and Decor:

Bedroom furniture, dining room tables/chairs, couches (other than futons), buffets, china cabinets, hutches, armories, t.v. stands, comforters, sheets, large rugs, linens, curtains, collectibles, candle sticks and holders, brass, china, dishware, utensils, light fixtures, bathroom fixtures/decor, and most electronics.

Item Condition

Bring your items clean and free of wrinkles, cigarette smoke, odors, spots, stains, holes, tears, deodorant marks, or any other damaging issue. Be sure that all original buttons, zippers, belts, knobs, and other original parts are still on the item and make sure they work as they are suppose to (watches and clocks must have working batteries)

Consignment Intake

We take items for consignment at the front counter Tuesday-Sunday during store hours of operation. You do not need to make an appointment.

Consignment Duration

The consignment period for both fashion and home items is between 60-90 days. The month that the consignment period ends will be written on the top right hand corner of your emailed Inventory Report.

If items are priced and placed on the sale floor by the 7th of the month, the consignment period will end approximately 60 days later.

If items are priced and placed on the sale floor after the 7th of the month, the consignment period will end approximately 90 days later.

Although unlikely, management reserves the right to end any consignment account early as a result of season change, discontinuance of certain inventory, or unresolved dispute. If this occurs, you will be notified via email and asked to retrieve your items by a specified date.

Inventory Report

Within 20 days of dropping off your items and signing a Consignment Agreement, new consignors will receive an initial email containing a copy of your Consignment Agreement and Inventory Report which lists each accepted item’s brand, inventory category, size, and color. Existing consignors will also receive the email with an Updated Inventory Report attached.

Please open the email attachment, review the list of inventory and verify that itemization accurately reflects the items that you recently brought in for consignment.  If it does not, you should promptly notify management via email or in person so that we can resolve the matter in a timely and effective manner.

We also recommend that you either create your own inventory list (including the item brand) or take a quick picture of your items before bringing them in for consignment. Having your own list or picture will ensure that you can easily identify any item that may not be listed on your Inventory Report.

Our email will indicate whether all of your items were tagged for consignment or if there are any items that management did not ultimately select for consignment due to condition, style, brand, season, or existing stock level. If the email indicates there were items not selected for consignment and therefore being returned, you must retrieve the items within 5 working days of the email. If you will be out of town, or an emergency arises, you may reply requesting additional time. With your request, you must specify a modified end date of no more than 4 weeks out. Once the original end date or the modified end date (in cases where one was requested) has past, the items become the property of Swanky Seconds or donated to a charity of our choice.

If you do not receive an email containing your Inventory Report within 20 days (usually due to an illegible email address), we recommend that you send an email inquiring about the status of your items. By sending an email, our system will have your correct email address for this and future communications.

Mark Downs

Consigned items are automatically marked down twice while on the sales floor (10% on day 20 and an additional 10% on day 40).  Markdowns are cumulative. Also, if the store is running a promotion (example: All Shoes 15% off), then the promotion would apply to all items in the store. Management reserves the right to mark down the price of your items at any time.

Payment

After the 60-90 day consignment period has elapsed, your consigned items will be retrieved from the floor and a Consignment End email notification will be sent. Based on your chosen form of payment, you will either be issued a check (for 45% of total sales) or store credit (for 60% of total sales). Store credit never expires.  If you will be receiving a check, it will be mailed to your home address within 20 days of the Consignment End email.

If you do not receive your check in the mail within 20 days of receiving the Consignment End email, or if you received and subsequently lost your consignment check,  you should notify management (by email or in person) so that we can promptly resolve the matter. After 90 days has elapsed from check issuance, Swanky Seconds is no longer able to issue replacement checks.

To cover staffing costs associated with retrieving items from the sale floor at consignment end, a $5 dollar return fee will be deducted from the account balance of consignors who choose to have unsold items returned rather than donated.

Any balance less than $20 at the time of settlement will remain in your consignment account to be used as store credit or rolled into your next settlement at which time, if the cumulative balance exceeds $20, we will issue you a check and send it by mail to your home address.

If requested, we will gladly donate all (or a portion) of your earned consignment balance to a local school.  Swanky Seconds will match the donation amount by 10% and add it to the check. You will be notified (by email) of the total amount and timing of the donation before the check is mailed to the school.

Return of Inventory (at consignment end)

The Consignment End email notification will indicate that you either your items are ready for pick up (if you chose the “pick up” option) or that your items have been donated (if you chose the “donate” option).

Items being returned must be picked up within 5 working days of the the Consignment End email. If you are going to be out of town, or an emergency arises, you may email us to request a modified pick up end date.

The invoice that is mailed to you with your check indicates either that your items are being “Returned” or “Donated.”  If for any reason you did not receive a Consignment End email from us and your mailed invoice reads “Returned” next to one or more of your items, this is the an alternative way to know that your unsold consignment is ready for you to pick up.  In this instance, we suggest that you email us to request more time for pick up. We will need you to specify an end date of no more than 4 weeks out. Once the original end date or the modified end date has past, the item(s) become the property of Swanky Seconds or donated to a charity of our choice.

When larger furniture pieces are being returned, please know that Swanky Seconds does not have staff available to assist with lifting; therefore please arrive with at least 2 strong people to move your items from the store to your vehicle. If you would like home furnishing items delivered back to you, email Swanky Seconds to schedule delivery (service fee applies) either before your consignment period ends.

If the 5 working day pick-up period has elapsed and you have not contacted Swanky Seconds to schedule a delivery or request extra days for furniture pick up,  items become the property of Swanky Seconds or donated to a charity of our choice.

If you notice that an item has been marked “Returned” on your invoice yet the it is not in your bag of returned items, please feel free to email us, identifying each item by brand, category, and consignment item number (as listed on your invoice and/or original Inventory Report). Management keeps a log of  items identified  by consignors as not being found/returned at the time of consignment end. If and when your item is subsequently found, you will be sent an email to let you know that it is available for pick up.

Disclosure

Swanky Seconds pledges to do our best to safeguard your items; however we are ultimately not responsible for damaged, stolen, or lost items during their time on the store’s premises.

Due to the volume of transactions conducted each day, we are typically unable to answer the store phone during store hours of operation. The best way to reach us during (and after) store hours is by email info@swankyseconds.com

** Selling and shopping consignment helps to further our community’s sustainability goals to reuse and recycle**

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